my.UQ Help Centre

Logging in
my.UQ Portal Home

my.UQ is an authenticated web portal available only to students and staff of the University of Queensland. To sign in to my.UQ, use your web browser to go to, enter your UQ Sign In username and password, and select the sign in button. If you have any trouble signing in, please contact the Information Technology Services Help Desk on 3365 6000.


Your username and password

You will need a username and password to log in to my.UQ.

Usernames and passwords are case sensitive, hence s123456 is different from S123456.

Students: New students will receive a letter containing your username and password during the third week of January (or by the end of January for offers made in January). Your computing username consists of 's' followed by the first seven digits of your student number (eg s1234567). If you are unsure of your computing username, search for it here.

Staff: Use the username and password associated with your mailbox email account. For example, if your name is Amanda Jones, your username might be uqajones.

For enquiries regarding usernames and passwords, please contact the Information Technology Services Help Desk on 3365 6000 or


What to do if you forget your password

If you have forgotten your password, please contact Information Technology Services on 3365 6000 and ask for a new one.


Changing your password

Change your password at the UQConnect Password Change page.


The difference between standard and secure access modes

When you log in using secure access mode, all information exchanged between you and my.UQ is encrypted using 40bit SSL, ensuring that no one can intercept that information.

If you select standard access mode, your username and password are still encrypted when you submit them to my.UQ, but information you submit to my.UQ after you are logged in is not encrypted. This is the default access mode and provides faster performance than secure access mode.


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